Career Archives

Head of Information Technology

Oktana is a custom software development company specializing in Salesforce technologies. With a current team of 200+ technologists located across Bolivia, Colombia, Ecuador, Paraguay, Peru, Uruguay and the United States, we will continue to grow.

 

As Head of Information Technology (IT), you will oversee all IT operations, internal tool development and security and compliance. You will manage a small team of managers with expertise in each of these areas and drive the implementation and improvement of related systems, tools and policies.

The ideal candidate brings strong technical project management skills and a high-level of comfort with IT systems, software development process and general security and compliance best practices.

Your customers are your teammates across the company. Your goal is to ensure they are able to work efficiently and securely, from hardware to software, whether that is closing a deal or delivering code to external customers.

You will:

  • Provide leadership to IT, Internal Development and Compliance teams
  • Create structure and consistency across efforts to increase efficiency, security and security awareness
  • Partner with administrative and operational teams across the company
  • Manage regular updates to executive leadership

By joining, you will gain the opportunity to help build and scale culture at a growing, global company.

Other Responsibilities

  • Work with leadership to establish and implement data-driven changes that will improve how Oktana operates
  • Evaluate IT operations, including drive internal audits, and manage improvements according to company goals
  • Analyze the business requirements of all departments to determine their technology needs
  • Act as product owner of business tools built and managed internally
  • Oversee the inspection and maintenance of technological equipment and software to ensure functionality and efficiency
  • Identify the need for upgrades, configurations or new systems and report to leadership
  • Purchase efficient and cost effective technological equipment and software
  • Control IT budget and report on expenditure

Requirements

  • 2-4 years experience in an IT Director, Engineering Management or similar role, managing technical teams
  • Experience in analysis, implementation and evaluation of IT systems and their specifications
  • Sound understanding of computer systems (hardware/software), networks etc.
  • Strong technical project management and analytical skills
  • Excellent communication skills
  • Proven ability to inspire passionate teams
  • Bachelor’s degree in Computer Science, Engineering,  IT Management or relevant field
  • Verbal and written English fluency

 

We are a hybrid workplace. This role requires a daily presence in your local office to strengthen the in-office leadership provided to your local teammates.

Nice to Have

  • Familiarity with SOC 2 or ISO 27001 controls
  • Experience with Salesforce or other CRM tools

Head of Information Technology

Oktana is a custom software development company specializing in Salesforce technologies. With a current team of 200+ technologists located across Bolivia, Colombia, Ecuador, Paraguay, Peru, Uruguay and the United States, we will continue to grow.

 

As Head of Information Technology (IT), you will oversee all IT operations, internal tool development and security and compliance. You will manage a small team of managers with expertise in each of these areas and drive the implementation and improvement of related systems, tools and policies.

The ideal candidate brings strong technical project management skills and a high-level of comfort with IT systems, software development process and general security and compliance best practices.

Your customers are your teammates across the company. Your goal is to ensure they are able to work efficiently and securely, from hardware to software, whether that is closing a deal or delivering code to external customers.

You will:

  • Provide leadership to IT, Internal Development and Compliance teams
  • Create structure and consistency across efforts to increase efficiency, security and security awareness
  • Partner with administrative and operational teams across the company
  • Manage regular updates to executive leadership

By joining, you will gain the opportunity to help build and scale culture at a growing, global company.

Other Responsibilities

  • Work with leadership to establish and implement data-driven changes that will improve how Oktana operates
  • Evaluate IT operations, including drive internal audits, and manage improvements according to company goals
  • Analyze the business requirements of all departments to determine their technology needs
  • Act as product owner of business tools built and managed internally
  • Oversee the inspection and maintenance of technological equipment and software to ensure functionality and efficiency
  • Identify the need for upgrades, configurations or new systems and report to leadership
  • Purchase efficient and cost effective technological equipment and software
  • Control IT budget and report on expenditure

Requirements

  • 2-4 years experience in an IT Director, Engineering Management or similar role, managing technical teams
  • Experience in analysis, implementation and evaluation of IT systems and their specifications
  • Sound understanding of computer systems (hardware/software), networks etc.
  • Strong technical project management and analytical skills
  • Excellent communication skills
  • Proven ability to inspire passionate teams
  • Bachelor’s degree in Computer Science, Engineering,  IT Management or relevant field
  • Verbal and written English fluency

 

We are a hybrid workplace. This role requires a daily presence in your local office to strengthen the in-office leadership provided to your local teammates.

Nice to Have

  • Familiarity with SOC 2 or ISO 27001 controls
  • Experience with Salesforce or other CRM tools

Head of People

Oktana is a custom software development company specializing in Salesforce technologies. With a current team of 200+ technologists located across Bolivia, Colombia, Ecuador, Paraguay, Peru, Uruguay, and the United States, we will continue to grow.

 

As Head of People, your primary goals are to ensure a great office environment, employee retention, and career growth across the company. You will essentially act as a general manager across all offices to manage performance feedback, maintain consistent processes and, most importantly, promote a culture of one team.

 

You will actively manage our HR Lead, who oversees a team of HR professionals to help us nurture an energizing, engaging, and happy atmosphere where technologists choose to build their careers. You will also provide guidance to our Recruiting Lead, who oversees a team of technical recruiters. 

You will:

  • Provide leadership to HR and Recruiting teams on core topics including feedback delivery and career development
  • Partner with administrative and operational teams including Delivery, Training, Operations and IT to manage performance, ensure people are inspired by their career path and ensure offices run smoothly
  • Create structure and consistency across efforts to increase engagement and enhance company culture
  • Contribute to the motivation and mentorship of a growing team of software engineers, quality engineers, designers and business analysts
  • Provide executive leadership with regular updates
 

By joining, you will gain the opportunity to help build and scale culture at a growing, global company.

Other Responsibilities

  • Monitor and report on key metrics including employee satisfaction, retention, time-to-fill, time-to-hire and hiring sources
  • Work with leadership to implement data-driven changes that will improve employee happiness
  • Work with local teams to ensure benefits, policies and procedures are clearly detailed and meet country-specific requirements
  • Optimize recruitment process, from identifying potential hires to skills assessment
  • Optimize new hire onboarding process, from welcome kits to 3-month reviews
  • Own the global performance review process
  • Monitor job descriptions and seniority descriptions to maintain consistency across countries
  • Setup policies and practices to promote diversity and inclusion
  • Build strong organizational culture for hybrid work (remote/in-office) 

Requirements

  • 2-4 years experience as a General Manager, Engineering Manager, Senior Project Manager or similar role, managing technical teams
  • Excellent communication and writing skills
  • Proven ability to inspire passionate teams
  • Proven ability to understand analytics and define actions based on data
  • Bachelor’s degree in Human Resources Management, IT Management, or relevant field
  • Verbal and written English fluency

 

We are a hybrid workplace. This role requires a daily presence in your local office to strengthen the in-office leadership provided to your local teammates.

 

Nice to Have

  • Experience working with developers
  • Experience with Salesforce or other CRM tool

Head of People

Oktana is a custom software development company specializing in Salesforce technologies. With a current team of 200+ technologists located across Bolivia, Colombia, Ecuador, Paraguay, Peru, Uruguay, and the United States, we will continue to grow.

 

As Head of People, your primary goals are to ensure a great office environment, employee retention, and career growth across the company. You will essentially act as a general manager across all offices to manage performance feedback, maintain consistent processes and, most importantly, promote a culture of one team.

 

You will actively manage our HR Lead, who oversees a team of HR professionals to help us nurture an energizing, engaging, and happy atmosphere where technologists choose to build their careers. You will also provide guidance to our Recruiting Lead, who oversees a team of technical recruiters. 

You will:

  • Provide leadership to HR and Recruiting teams on core topics including feedback delivery and career development
  • Partner with administrative and operational teams including Delivery, Training, Operations and IT to manage performance, ensure people are inspired by their career path and ensure offices run smoothly
  • Create structure and consistency across efforts to increase engagement and enhance company culture
  • Contribute to the motivation and mentorship of a growing team of software engineers, quality engineers, designers and business analysts
  • Provide executive leadership with regular updates
 

By joining, you will gain the opportunity to help build and scale culture at a growing, global company.

Other Responsibilities

  • Monitor and report on key metrics including employee satisfaction, retention, time-to-fill, time-to-hire and hiring sources
  • Work with leadership to implement data-driven changes that will improve employee happiness
  • Work with local teams to ensure benefits, policies and procedures are clearly detailed and meet country-specific requirements
  • Optimize recruitment process, from identifying potential hires to skills assessment
  • Optimize new hire onboarding process, from welcome kits to 3-month reviews
  • Own the global performance review process
  • Monitor job descriptions and seniority descriptions to maintain consistency across countries
  • Setup policies and practices to promote diversity and inclusion
  • Build strong organizational culture for hybrid work (remote/in-office) 

Requirements

  • 2-4 years experience as a General Manager, Engineering Manager, Senior Project Manager or similar role, managing technical teams
  • Excellent communication and writing skills
  • Proven ability to inspire passionate teams
  • Proven ability to understand analytics and define actions based on data
  • Bachelor’s degree in Human Resources Management, IT Management, or relevant field
  • Verbal and written English fluency

 

We are a hybrid workplace. This role requires a daily presence in your local office to strengthen the in-office leadership provided to your local teammates.

 

Nice to Have

  • Experience working with developers
  • Experience with Salesforce or other CRM tool

Head of People

Oktana is a custom software development company specializing in Salesforce technologies. With a current team of 200+ technologists located across Bolivia, Colombia, Ecuador, Paraguay, Peru, Uruguay, and the United States, we will continue to grow.

 

As Head of People, your primary goals are to ensure a great office environment, employee retention, and career growth across the company. You will essentially act as a general manager across all offices to manage performance feedback, maintain consistent processes and, most importantly, promote a culture of one team.

 

You will actively manage our HR Lead, who oversees a team of HR professionals to help us nurture an energizing, engaging, and happy atmosphere where technologists choose to build their careers. You will also provide guidance to our Recruiting Lead, who oversees a team of technical recruiters. 

You will:

  • Provide leadership to HR and Recruiting teams on core topics including feedback delivery and career development
  • Partner with administrative and operational teams including Delivery, Training, Operations and IT to manage performance, ensure people are inspired by their career path and ensure offices run smoothly
  • Create structure and consistency across efforts to increase engagement and enhance company culture
  • Contribute to the motivation and mentorship of a growing team of software engineers, quality engineers, designers and business analysts
  • Provide executive leadership with regular updates
 

By joining, you will gain the opportunity to help build and scale culture at a growing, global company.

Other Responsibilities

  • Monitor and report on key metrics including employee satisfaction, retention, time-to-fill, time-to-hire and hiring sources
  • Work with leadership to implement data-driven changes that will improve employee happiness
  • Work with local teams to ensure benefits, policies and procedures are clearly detailed and meet country-specific requirements
  • Optimize recruitment process, from identifying potential hires to skills assessment
  • Optimize new hire onboarding process, from welcome kits to 3-month reviews
  • Own the global performance review process
  • Monitor job descriptions and seniority descriptions to maintain consistency across countries
  • Setup policies and practices to promote diversity and inclusion
  • Build strong organizational culture for hybrid work (remote/in-office) 

Requirements

  • 2-4 years experience as a General Manager, Engineering Manager, Senior Project Manager or similar role, managing technical teams
  • Excellent communication and writing skills
  • Proven ability to inspire passionate teams
  • Proven ability to understand analytics and define actions based on data
  • Bachelor’s degree in Human Resources Management, IT Management, or relevant field
  • Verbal and written English fluency

 

We are a hybrid workplace. This role requires a daily presence in your local office to strengthen the in-office leadership provided to your local teammates.

 

Nice to Have

  • Experience working with developers
  • Experience with Salesforce or other CRM tool

Head of People

Oktana is a custom software development company specializing in Salesforce technologies. With a current team of 200+ technologists located across Bolivia, Colombia, Ecuador, Paraguay, Peru, Uruguay, and the United States, we will continue to grow.

 

As Head of People, your primary goals are to ensure a great office environment, employee retention, and career growth across the company. You will essentially act as a general manager across all offices to manage performance feedback, maintain consistent processes and, most importantly, promote a culture of one team.

 

You will actively manage our HR Lead, who oversees a team of HR professionals to help us nurture an energizing, engaging, and happy atmosphere where technologists choose to build their careers. You will also provide guidance to our Recruiting Lead, who oversees a team of technical recruiters. 

You will:

  • Provide leadership to HR and Recruiting teams on core topics including feedback delivery and career development
  • Partner with administrative and operational teams including Delivery, Training, Operations and IT to manage performance, ensure people are inspired by their career path and ensure offices run smoothly
  • Create structure and consistency across efforts to increase engagement and enhance company culture
  • Contribute to the motivation and mentorship of a growing team of software engineers, quality engineers, designers and business analysts
  • Provide executive leadership with regular updates
 

By joining, you will gain the opportunity to help build and scale culture at a growing, global company.

Other Responsibilities

  • Monitor and report on key metrics including employee satisfaction, retention, time-to-fill, time-to-hire and hiring sources
  • Work with leadership to implement data-driven changes that will improve employee happiness
  • Work with local teams to ensure benefits, policies and procedures are clearly detailed and meet country-specific requirements
  • Optimize recruitment process, from identifying potential hires to skills assessment
  • Optimize new hire onboarding process, from welcome kits to 3-month reviews
  • Own the global performance review process
  • Monitor job descriptions and seniority descriptions to maintain consistency across countries
  • Setup policies and practices to promote diversity and inclusion
  • Build strong organizational culture for hybrid work (remote/in-office) 

Requirements

  • 2-4 years experience as a General Manager, Engineering Manager, Senior Project Manager or similar role, managing technical teams
  • Excellent communication and writing skills
  • Proven ability to inspire passionate teams
  • Proven ability to understand analytics and define actions based on data
  • Bachelor’s degree in Human Resources Management, IT Management, or relevant field
  • Verbal and written English fluency

 

We are a hybrid workplace. This role requires a daily presence in your local office to strengthen the in-office leadership provided to your local teammates.

 

Nice to Have

  • Experience working with developers
  • Experience with Salesforce or other CRM tool

Head of People

Oktana is a custom software development company specializing in Salesforce technologies. With a current team of 200+ technologists located across Bolivia, Colombia, Ecuador, Paraguay, Peru, Uruguay, and the United States, we will continue to grow.

 

As Head of People, your primary goals are to ensure a great office environment, employee retention, and career growth across the company. You will essentially act as a general manager across all offices to manage performance feedback, maintain consistent processes and, most importantly, promote a culture of one team.

 

You will actively manage our HR Lead, who oversees a team of HR professionals to help us nurture an energizing, engaging, and happy atmosphere where technologists choose to build their careers. You will also provide guidance to our Recruiting Lead, who oversees a team of technical recruiters. 

You will:

  • Provide leadership to HR and Recruiting teams on core topics including feedback delivery and career development
  • Partner with administrative and operational teams including Delivery, Training, Operations and IT to manage performance, ensure people are inspired by their career path and ensure offices run smoothly
  • Create structure and consistency across efforts to increase engagement and enhance company culture
  • Contribute to the motivation and mentorship of a growing team of software engineers, quality engineers, designers and business analysts
  • Provide executive leadership with regular updates
 

By joining, you will gain the opportunity to help build and scale culture at a growing, global company.

 

Other Responsibilities

  • Monitor and report on key metrics including employee satisfaction, retention, time-to-fill, time-to-hire and hiring sources
  • Work with leadership to implement data-driven changes that will improve employee happiness
  • Work with local teams to ensure benefits, policies and procedures are clearly detailed and meet country-specific requirements
  • Optimize recruitment process, from identifying potential hires to skills assessment
  • Optimize new hire onboarding process, from welcome kits to 3-month reviews
  • Own the global performance review process
  • Monitor job descriptions and seniority descriptions to maintain consistency across countries
  • Setup policies and practices to promote diversity and inclusion
  • Build strong organizational culture for hybrid work (remote/in-office) 

Requirements

  • 2-4 years experience as a General Manager, Engineering Manager, Senior Project Manager or similar role, managing technical teams
  • Excellent communication and writing skills
  • Proven ability to inspire passionate teams
  • Proven ability to understand analytics and define actions based on data
  • Bachelor’s degree in Human Resources Management, IT Management, or relevant field
  • Verbal and written English fluency

 

We are a hybrid workplace. This role requires a daily presence in your local office to strengthen the in-office leadership provided to your local teammates.

 

Nice to Have

  • Experience working with developers
  • Experience with Salesforce or other CRM tool

Head of People

Oktana is a custom software development company specializing in Salesforce technologies. With a current team of 300+ technologists located across Bolivia, Colombia, Ecuador, Paraguay, Peru, Uruguay, and the United States, we will continue to grow.

 

As Head of People, your primary goals are to ensure a great office environment, employee retention, and career growth across the company. You will essentially act as a general manager across all offices to manage performance feedback, maintain consistent processes and, most importantly, promote a culture of one team.

 

You will actively manage our HR Lead, who oversees a team of HR professionals to help us nurture an energizing, engaging, and happy atmosphere where technologists choose to build their careers. You will also provide guidance to our Recruiting Lead, who oversees a team of technical recruiters. 

You will:

  • Provide leadership to HR and Recruiting teams on core topics including feedback delivery and career development
  • Partner with administrative and operational teams including Delivery, Training, Operations and IT to manage performance, ensure people are inspired by their career path and ensure offices run smoothly
  • Create structure and consistency across efforts to increase engagement and enhance company culture
  • Contribute to the motivation and mentorship of a growing team of software engineers, quality engineers, designers and business analysts
  • Provide executive leadership with regular updates
 

By joining, you will gain the opportunity to help build and scale culture at a growing, global company.

 

Other Responsibilities

  • Monitor and report on key metrics including employee satisfaction, retention, time-to-fill, time-to-hire and hiring sources
  • Work with leadership to implement data-driven changes that will improve employee happiness
  • Work with local teams to ensure benefits, policies and procedures are clearly detailed and meet country-specific requirements
  • Optimize recruitment process, from identifying potential hires to skills assessment
  • Optimize new hire onboarding process, from welcome kits to 3-month reviews
  • Own the global performance review process
  • Monitor job descriptions and seniority descriptions to maintain consistency across countries
  • Setup policies and practices to promote diversity and inclusion
  • Build strong organizational culture for hybrid work (remote/in-office) 

Requirements

  • 2-4 years experience as a General Manager, Engineering Manager, Senior Project Manager or similar role, managing technical teams
  • Excellent communication and writing skills
  • Proven ability to inspire passionate teams
  • Proven ability to understand analytics and define actions based on data
  • Bachelor’s degree in Human Resources Management, IT Management, or relevant field
  • Verbal and written English fluency

 

We are a hybrid workplace. This role requires a daily presence in your local office to strengthen the in-office leadership provided to your local teammates.

 

Nice to Have

  • Experience working with developers
  • Experience with Salesforce or other CRM tool

UX/UI Designers

Oktana is a custom software development company specializing in Salesforce technologies. 

 

We challenge the traditional consulting model by building a strong connection between our customers and team. We are a Salesforce Summit Partner and a member of the MuleSoft Partner Program. With 300+ technologists across Bolivia, Colombia, Ecuador, Paraguay, Peru, Uruguay and in the U.S., we continue to grow. 

 

Learn more about our office in Lima, Peru

 

This is a 100% remote position. You will collaborate with team members across Latin America and within the US.

 

We are looking for talented Graphic Illustrators to work on exciting international projects.

Responsibilities:

  • Conducting research to understand the needs, behaviors, and expectations of users.
  • Analyzing interfaces of similar products in the market to identify strengths and weaknesses.
  • Developing user profiles (people) and scenarios to better understand how users will interact with the product.
  • Knowledge of information architecture best practices is another essential to ensure a logical and efficient user experience.
  • Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
  • Understanding best practices in typography, color theory, layouts to create  visual elements such as buttons, icons, and other interface components.
  • Creating interactive prototypes that allow stakeholders and users to test and provide feedback before implementation.
  • Conducting usability tests to evaluate the effectiveness of the interface and making adjustments based on user feedback.
  • Ensuring that the interface is accessible and functional across a variety of devices and screen sizes.
  • Presenting and defending designs and key milestone deliverables to peers and executive level stakeholders
  • Experience working with established design systems 

 

Qualifications:

  • At least 5 + years of proven experience as a UX/UI designer, working on different stages of digital product stages (Empathize, Define, Ideate, Prototype, and Test)
  • Mastery of design software (Figma if possible)
  • Solid portfolio of design projects.
  • Excellent communication skills in English (will be assessed at interview)
  • Effectively time management  

 

Bonus Skills:

  • Ability in Adobe Illustrator and Adobe Photoshop
  • In-house creative team or agency experience
  • Illustration
  • Video, Animation, Motion Graphic Design
  • Icon Design