Last updated and effective: October 19, 2020
What personal information do we collect from people who visit our website, blog or app?
When applying for a job, requesting we contact you through the Contact form on our site or registering for a newsletter through our site, or registering to use an app we have published, as appropriate, you may be asked to enter your name, email address, phone number, website and other details.
When do we actively collect information?
We actively collect information from you when you voluntarily complete a form on our site.
How do we use your information?
We may use the information we collect from you to follow up with you in the case of applying for a job or contacting us through the Contact form on our site. Additionally, you and those who have registered for a newsletter, may receive marketing emails related to our services or the apps we have built. If you have installed an app we have published, we will use your information in relation to the administration of your app and you may receive marketing emails related to our services or your app.
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. We also honor Do Not Track signals and do not track or plant cookies when a Do Not Track (DNT) browser mechanism is in place.
How do we protect your information?
We securely store your data utilizing Salesforce.com. For information related to Salesforce.com, please see the company’s commitment to privacy here. We will keep your data for a period of five years. Once this time period has expired, we will delete your data by removing it from Salesforce. Additionally, we provide a secure site and use regular malware scanning software.
We do not sell, trade or otherwise transfer or share your data with outside parties.
Breach of data
In the unlikely event of a breach of data during which your personal information may have been compromised, we will notify you via email within one (1) business day.
If you have provided us with your email address through our website, directly or through an event, we may send you information about our products and services. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, you can contact us online here.
Your data protection rights
We would like to make sure you are fully aware of all of your data protection rights according to GDPR. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, per GDPR we have one month to respond to you. If you would like to exercise any of these rights, please contact us online here.
Privacy policies of other websites
How to contact us
300 Capitol Street, Suite 1301
Charleston, West Virginia 25301
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.