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Oktana, a Salesforce Summit Partner, is a custom software development company specializing in Salesforce technologies. Our founders have built Salesforce solutions since 2004, when Salesforce first opened its platform to developers.

In addition to custom development on the Salesforce Platform, including Heroku and MuleSoft, we work heavily with Sales Cloud, Service Cloud and Experience Cloud.

We are continuing to grow, so if you don’t see a role that speaks to you, reach out…we’d love to hear what you have in mind!

Customer Success Manager

Oktana is a custom software development company specializing in Salesforce technologies. We challenge the traditional consulting model by building a strong connection between our customers and team. Headquartered in Uruguay, our founders were the first to provide Salesforce services in the country now said to hold the most Salesforce certifications in Latin America. As a Salesforce Summit Partner with 350+ technologists across Bolivia, Colombia, Ecuador, Paraguay, Peru, Uruguay and in the US, we will continue to grow. 

As a Customer Success Manager, you will join our global team to grow the Oktana business by nurturing a portfolio of customers. You will have the opportunity to join a company at a key growth stage, measured by your ability to nurture long-term customer relationships.

This is a remote position. You will collaborate with team members across Latin America and within the US.

You are:

  • A farmer that looks out for opportunities within existing accounts
  • Familiar with Salesforce products and growing ecosystem
  • Able to connect with both business and technical personalities
  • Excited by the prospect of building relationships with companies ranging from startups to Fortune 50

You will:

  • Join a growing team focused on customer success
  • Develop a strategic account management plan focused on customer retention and nurturing to provide long-term services
  • Collaborate with internal teams to ensure smooth project kick-off
  • Meet with customers regularly to measure account health and identify growth opportunities
  • Meet with customers quarterly to review Oktana’s QBRs
  • Understand customer needs and competitive landscape to collaborate with Sales, Marketing and Training to adapt strategies to reach new markets and expand existing market share
  • Collaborate with Marketing to provide customer references, CSATS and overall satisfaction
  • Log all activities in Salesforce

Qualifications

  • 5+ years experience as an account manager in B2B or software industry
  • Agency experience managing Salesforce services client relationships
  • Ability to inform account management process and manage related analytics
  • Ability to learn technical concepts
  • Bachelor’s degree complementary to role

Bonus skills

  • Experience working in startup environment

Front-End Developers

Oktana is a custom software development company specializing in helping other companies leverage the Salesforce ecosystem. As a front-end developer working in our Asunción, Paraguay office, you will join a global team of architects, engineers, testers, business analysts, and designers to build systems to support customer business logic using a range of Salesforce products, including Heroku and Mulesoft.


Learn more about our office in Asunción, Paraguay


We’re looking for Front-end Developers with a strong understanding and all-hand experience using ReactJS and NodeJS.

You will also gain:

 

  • Technical training and certification on the Salesforce platform and other programming languages
  • Business acumen and professional development opportunities specific to the high tech industry 
  • Customer-facing experience working with tech companies across the globe
  • Opportunities to grow within Oktana as your knowledge expands
  • The opportunity to choose between remote work and on-site work
  • Private health insurance, English lessons, days off, excellent work environment, and other benefits

Qualifications

 

  • Vast experience working with ReactJS and NodeJS
  • Strong problem solving and analytical skills
  • Adequate knowledge of relational database systems, object-oriented programming, and web application development processes
  • Good written and verbal communication skills (English)
  • Bachelor’s degree in Computer Science, Information Technology, etc. (or close to completion)

Bonus Skills

 

  • Salesforce experience
  • Accessibility experience

Back-end Developers

Oktana is a custom software development company specializing in helping other companies leverage the Salesforce ecosystem. As a back-end developer working in our Asunción, Paraguay office, you will join a global team of architects, engineers, testers, business analysts, and designers to build systems to support customer business logic using a range of Salesforce products, including Heroku and Mulesoft.

 

Learn more about our office in Asunción, Paraguay

 

We’re looking for Back-end Developers with a strong understanding and all-hand experience using Java.

 

You will also gain:

 

  • Technical training and certification on the Salesforce platform and other programming languages
  • Business acumen and professional development opportunities specific to the high tech industry 
  • Customer-facing experience working with tech companies across the globe
  • Opportunities to grow within Oktana as your knowledge expands
  • The opportunity to choose between remote work and on-site work
  • Private health insurance, English lessons, days off, excellent work environment, and other benefits

Qualifications

  • Vast experience working with Java
  • Strong problem solving and analytical skills
  • Adequate knowledge of relational database systems, object-oriented programming and web application development processes
  • Good written and verbal communication skills (english)
  • Bachelor’s degree in Computer Science, Information Technology, etc. (or close to completion)

Bonus Skills

  • Salesforce experience
  • Accessibility experience

Mobile Developers

Oktana is a custom software development company specializing in helping other companies leverage the Salesforce ecosystem. As a mobile developer working in our Asunción, Paraguay office, you will join a global team of architects, engineers, testers, business analysts, and designers to build systems to support customer business logic using a range of Salesforce products, including Heroku and Mulesoft.

 

Learn more about our office in Asunción, Paraguay

 

We seek iOS Developers and Android (Native) Developers with English proficiency and excellent analytical skills.

 

You will also gain: 

 

  • Technical training and certification on the Salesforce platform and languages of your choice
  • Business acumen and professional development opportunities specific to the high tech industry 
  • Customer-facing experience working with tech companies across the globe
  • Opportunities to grow within Oktana as your knowledge expands
  • The opportunity to choose between remote work and on-site work
  • Private health insurance, English lessons, days off, excellent work environment, and other benefits

Qualifications

  • Vast experience developing mobile applications with iOS or Android (Native)
  • Strong problem solving and analytical skills
  • Good written and verbal communication skills (english)
  • Bachelor’s degree in Computer Science, Information Technology, etc. (or close to completion)

Bonus Skills

  • Salesforce experience
  • Accessibility experience

Salesforce Quality Engineer

Oktana is a custom development company specializing in Salesforce technologies. What is Salesforce? Salesforce, founded in 1999, pioneered the SaaS industry and now provides cloud-based software solutions to help companies run their business. The company continues to grow, recently acquiring Slack for $27.7B.

As a Salesforce Quality Engineer, you will join a global team of 300+ developers, testers, business analysts, architects and designers to oversee quality across an array of Salesforce projects. We will train you on Salesforce technologies to enable you to configure business tools and test custom development with efficiency and confidence. Your first milestone, which we will help you achieve, is to secure Salesforce Administrator certification.

You will collaborate heavily with team members based in Latin America from our office in downtown Charleston, West Virginia.

By joining our team, you will gain: 

  • A career as an expert in an ever-growing ecosystem
  • Professional development opportunities, training and certifications
  • Customer-facing experience working with tech companies across the US

Qualifications

To be successful, you will need to be detail-oriented, organized and have an interest in business process optimization. You will also need:

  • Strong verbal and written communication skills
  • An ability to build and sustain positive relationships across a multitude of stakeholders in a fast-paced, global work environment
  • Knowledge of software development lifecycle and Agile Methodology
  • Experience with manual testing, creating test plans and managing UAT 
  • Technical program completion (bootcamp, technical college or a Bachelor’s degree in Computer Science or other IT field) and/or relevant work experience

Bonus Skills

  • Experience working with Salesforce or other CRM platform
  • Knowledge of Selenium, Cucumber or other test automation technologies
  • Knowledge of front-end technologies (e.g. JavaScript, Node.js, React, etc.) and/or back-end languages (e.g. Java, C#, Ruby, Python, etc.)

Junior Software Configuration Developer

Oktana is a custom software development company specializing in Salesforce technologies. What is Salesforce? Founded in 1999, Salesforce pioneered the SaaS industry with what is now considered to be the world’s #1 CRM. The company continues to grow, providing cloud-based software solutions to help companies run their entire business, recently acquiring Slack for $27.7B.

As a junior software configuration developer at Oktana, you will join a global team of 300+ technologists to implement custom community portals to support our customers’ API users.

We will train you on Salesforce technologies, including MuleSoft, to help you build a career as a software configuration expert. As your knowledge and skills grow, you will work on more complex configurations. You can learn more about Salesforce careers here.

To be successful, you will need strong front-end skills including JavaScript, CSS and HTML. You will also need to have an appreciation for business process and patience to work with stakeholders who need help defining requirements. Though not expected, any experience with project management will be useful to you.

 

By joining our team, you will gain: 

  • A defined career path as an expert on a platform used by 150,000+ companies worldwide
  • A US-based trainer to support you on your quest for Salesforce administrator and consultant-level certifications
  • Customer-facing experience working with high-profile companies across multiple industries
  • Exposure to other cultures working with teams across Latin America
  • Access to a physical office in downtown Charleston, West Virginia a 2-minute walk to the Capitol Market

Qualifications

  • Experience with front-end development including JavaScript, CSS and HTML 
  • Experience deploying code to production environments
  • Knowledge of object-oriented programming including comfort with Java or C#
  • Understanding of database structure and tools like CRM
  • You are energetic, able to build and sustain positive relationships across a multitude of stakeholders in a fast-paced, global work environment
  • Strong verbal and written communication skills 
  • Bachelor’s degree in STEM field, or, a combination of technical program completion plus 1-2 years relevant work experience

Bonus Skills

  • Experience working with Agile Methodology
  • Experience working with Salesforce

Application Developer

Oktana is a custom software development company specializing in Salesforce technologies. What is Salesforce? Founded in 1999, Salesforce pioneered the SaaS industry with what is now considered to be the world’s #1 CRM. The company continues to grow, providing cloud-based software solutions to help companies run their entire business, recently acquiring Slack for $27.7B.

At Oktana, you will join a global team of 300+ technologists to build applications, configure software and integrate systems to support customer business logic using a range of Salesforce products, including Heroku and MuleSoft.

We will train you on Salesforce technologies, including the platform’s proprietary language, Apex, to help you take the next step in your career within an ever-growing ecosystem. Learn more about the platform on the Salesforce developer site.

To be successful, you will need an understanding of object-oriented programming and ideally experience with a combination of Java, C# and JavaScript. Your knowledge of other languages and technologies will serve you well as you connect our customers’ systems to Salesforce.

By joining our team, you will gain:

 

  • A defined career path as an expert on a platform used by 150,000+ companies worldwide
  • A US-based trainer to support you on your quest for knowledge and professional certifications
  • Customer-facing experience working with high-profile companies across multiple industries
  • Exposure to other cultures working with teams across Latin America
  • Access to a physical office in downtown Charleston, West Virginia a 2-minute walk to the Capitol Market

Qualifications

  • Experience with front-end technologies (e.g. JavaScript, Node.js, React) and/or back-end languages (e.g. Java, C#, Ruby, Python) 
  • Knowledge of code development theory and experience with software development lifecycle
  • Willing to put in the extra time and effort to continuously train and grow your skill set
  • Strong verbal and written communication skills
  • Energetic, able to build and sustain positive relationships across a multitude of stakeholders in a fast-paced, global work environment
  • Bachelor’s degree in Computer Science or IT required , or, a combination of technical program completion and 3-4+ years experience

Bonus Skills

  • Experience working with Salesforce
  • Experience working within the Agile Methodology
  • Experience developing apps on cloud platforms such as Heroku, AWS or Microsoft Azure

Senior Salesforce Developer

Oktana, a Salesforce Summit Partner, is a custom software development company specializing in Salesforce technologies. Our founders have built Salesforce solutions since 2004, when Salesforce first opened its platform to developers.

At Oktana, you will join a global team of 300+ technologists to lead the development of custom applications, configurations and integrations to support customer business logic using a range of Salesforce products, including Heroku and MuleSoft. We work heavily with the Salesforce Platform, Sales Cloud, Service Cloud and Experience Cloud.

To be successful in this role, you should be energized by sharing your passion for Salesforce. At times, you will need to be comfortable stepping into a business analyst role to help define requirements, leading efficient internal and external discussions. You should have aspirations to grow into a solutions architect.

Why Oktana?

You will:


  • Have the support of a US-based trainer to continue to pursue Salesforce certifications
  • Lead blended project teams across Latin America and West Virginia
  • Partner with high-level stakeholders from organizations across multiple industries

This is a remote position; you must be based and legally authorized to work in the United States.

Qualifications

  • 4+ years Salesforce development experience including proficiency in out-of-the-box functionality, Lightning web components, Apex, Visualforce and the deployment of Salesforce solutions
  • In depth knowledge of REST/SOAP APIs and experience building integrations with Salesforce
  • Working knowledge of Agile Methodology and modern software development lifecycle best practices
  • Proactive communicator, able to build and sustain positive relationships across a multitude of stakeholders in a fast-paced, global work environment
  • Experience mentoring and leading junior developers 
  • Bachelor’s degree in Computer Science or IT required, or 5+ years of relevant experience

Bonus Skills

  • Experience with Heroku, MuleSoft, Oracle and other complementary technologies
  • Experience leading large-scale Salesforce implementations
  • Knowledge of CI/CD workflows