As a Salesforce consulting partner, we’re proud to have earned Summit tier for the third year in a row.
Summit is the highest tier in the Salesforce Partner Program, previously branded as Platinum. Achieving Summit is no small feat and represents a high level of dedication and expertise across the Salesforce platform.
As an organization, we focus heavily on providing customers with Salesforce optimization and Salesforce staff augmentation, which is different from many other Summit partners that may strictly focus on initial implementations. Our work often includes implementing add-on products or complex integrations, but always includes optimizing the Salesforce products our customers have already invested in to run their business.
Less than 10% of all Salesforce consulting partners achieve Summit tier based on a genuine track record of delivering results and expertise. For us, earning Summit tier each year means a determined commitment across the organization on delivery and training.
In 2023 our team:
- Earned 352 new Salesforce certifications
- Completed 43 distinct Salesforce projects
- Averaged 4.8/5 CSAT across those projects
Our Earned Partner Navigator Badges
Based in part on this, expertise is rated in the form of Partner Navigators. We’ve spoken to customers who believe these are paid badges, so it’s worth sharing that they are not – they are based on some of the above criteria and accurately represent our strengths.
For example, our Expert-level Partner Navigators speak to our experience in custom development on the platform and the fact that we’ve built 100+ community portals over the past decade. Managed Services, in the form of staff augmentation, has resulted in customer relationships averaging 4+ years.
Expert level
- Customer 360 Platform
- Experience Cloud
- Managed Services
For the below Levels, while we didn’t heavily focus on certain aspects like PDO/AppExchange during the evaluation period, our expertise shines in other areas that qualify us for Expert-level distinction.
Level II Specialist
- Sales Cloud
- Service Cloud
Level I Specialist
- Einstein
- Industry Products
- MuleSoft
- Multi-Cloud Integration
- PDO/AppExchange
At the heart of our approach lies an unwavering commitment to our client’s success. We understand that every business is unique. From optimizing existing Salesforce systems to providing expert staff augmentation, our focus is on delivering tangible value that drives growth and efficiency. By partnering with us, businesses can trust in our dedication to their success and the transformative impact we bring to their operations.
Contact us today to learn how we can optimize your Salesforce ecosystem and propel your business forward.
Oktana Team
[email protected]
